关键词 - ITIL

基于ITIL的IT外包服务

ITIL ITIL即信息技术基础架构库(Information Technology Infrastructure Library),是一套重点在于按照业务需求来调整IT服务的IT服务管理( ITSM )实践 。在其当前的版本ITIL v3.0中, 包含了五个核心框架,每个框架涵盖了不同的IT服务管理生命周期阶段。 ITIL不是一个描述进度、流程、任务和审核清单的正式标准,但是一个组织可以实用来施的,以便建立整合组织战略,交付价值,并保持竞争力 . . .

ITIL-based IT Outsourcing Services

ITIL ITIL, formally an acronym for Information Technology Infrastructure Library, is a set of detailed practices for IT service management (ITSM) that focuses on aligning IT services with the needs of business. In its curre . . .